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Commit 7553c067 authored by André Anjos's avatar André Anjos :speech_balloon:
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2 merge requests!2551.4.x,!252[doc] updated FAQ documentation for blocked account reactivation
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......@@ -262,21 +262,27 @@ list`_.
What is a supervisor?
---------------------
A supervisor is a recognized person on the platform. The supervisor is generally a
person that holds a senior position in a laboratory/research institute.
A supervisor is a recognized person on the platform. The supervisor is
generally a person that holds a senior position in a laboratory/research
institute or company.
Why do I need a supervisor to start using the |project| platform?
-----------------------------------------------------------------
A supervisor ensures that you belong to a research group and that you follow
the |project| platform terms of use. In order to register you need to specify
the username of a supervisor on the platform. After you have validated that your email
is correct, a request will then be made to him in order to validate your account.
Supervisors ensure you belong to a work group. They are institutional
responsibles you follow the |project| platform terms of use. To successfully
register, you'll need to specify the username of a *currently existing*
supervisor on the platform. After you have validated your e-mail address, a
request will be made to such an user in order to confirm your registration.
Once the supervisor has confirmed your affiliation, your account becomes active
and you can use the platform. Re-activation is required after a period of time
(usually every year).
If your supervisor is not registered on the platform, please do tell him to register
on the |project| platform and to make a request to become a supervisor. Once his account
is created, you will then be able to make a supervision request to him.
If your supervisor is not registered on the |project| platform, ask them to
register, and to make a request to become a supervisor (see text below). Once
their account is created, you will then be able to make a supervision request
to them.
My account got blocked for various reasons, how do I unblock it?
......@@ -284,43 +290,42 @@ My account got blocked for various reasons, how do I unblock it?
The procedure for re-activating your account is the following:
* Go to the `sign in`_ page and follow the ``reactivation`` process or directly click on
the following link to `reactivate an account`_.
* Fill up the form: username, password (the ones used when your created your profile),
and supervisor username: any supervisor registered on the |project| platform (note that it should
be someone willing to supervise you). If you need a supervisor, please refer to the paragraph above.
* Go to the `sign in`_ page and follow the ``reactivation`` process or
directly click on the following link to `reactivate an account`_.
* Fill in the form: username, password (the ones used when creating your
profile), and supervisor username: any supervisor registered on the |project|
platform (note that it should be someone willing to supervise you). Please
refer to the paragraph above for why this necessary.
* Once the form is completed click on the ``Reactivation request`` button.
* An email will be sent to the supervisor who has one week to accept your supervison request.
* You will be informed if your supervisor has accepted or rejected your request.
* If no information is given by your supervisor, you will be allowed to make a new supervision
request after a week.
* An email will be sent to the supervisor who has a few days to accept your
supervison request.
* You will be informed if your supervisor has accepted or rejected your
application.
* If no information is given by the assigned supervisor, you will be allowed to
make a new supervision request after a few days.
How do I become a supervisor on the |project| platform?
-------------------------------------------------------
As stated above, a supervisor ensures that his supervisees belong to a research group and follow
the |project| platform terms of use.
As stated above, a supervisor ensures that their supervisees belong to a
research group and follow the |project| platform terms of use.
To become a supervisor, there are two ways.
* Sign up on the platform and `register as a supervisor`_.
After you have validated that your email is correct, a request will then be made to
the |project| admins in order to validate your account. After checking, that
you hold a position in your university/research institute or laboratory, an admin of the
platform will accept your request.
* If your position has changed in your university/research institure or laboratory, please do contact us following the contact link on the main page.
After you have validated that your email is correct, a request will then be
made to the |project| admins in order to validate your account. After
checking, that you hold a position in your university/research institute or
laboratory, an admin of the platform will accept your request.
* If your position has changed in your university/research institure or
laboratory, please do contact us following the contact link on the main page.
A |project| admin will then check that you really hold a position and will turn
your account into a supervisor account in order to let you manage supervisees.
A |project| admin will then check that you really hold a position and will
turn your account into a supervisor account in order to let you manage
supervisees.
.. include:: links.rst
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