diff --git a/doc/user/faq.rst b/doc/user/faq.rst index 393bb258e93c111246c44bce5ba23bc3e547403d..be6aca3adc74ccef8fb623a9cb753aea55023f7c 100644 --- a/doc/user/faq.rst +++ b/doc/user/faq.rst @@ -264,7 +264,8 @@ What is a supervisor? A supervisor is a recognized person on the platform. The supervisor is generally a person that holds a senior position in a laboratory/research -institute or company. +institute or company. It is important to note that your email should be +institutional! Why do I need a supervisor to start using the |project| platform? @@ -273,12 +274,14 @@ Why do I need a supervisor to start using the |project| platform? Supervisors ensure you belong to a work group. They are institutionally responsible that you follow the |project| platform terms of use. To successfully register, you'll need to specify the username of a *currently -existing* supervisor on the platform. After you have validated your e-mail -address, a request will be made to such an user in order to confirm your +existing* supervisor on the platform. After you have validated your institutional +e-mail address, a request will be made to such an user in order to confirm your registration. Once the supervisor has confirmed your affiliation, your account becomes active and you can use the platform. Re-activation is required after a period of time (usually every year). +It is important to note that your email should be institutional! + If your supervisor is not registered on the |project| platform, ask them to register, and to make a request to become a supervisor (see text below). Once their account is created, you will then be able to make a supervision request @@ -315,7 +318,7 @@ To become a supervisor, there are two ways. * Sign up on the platform and `register as a supervisor`_. - After you have validated that your email is correct, a request will then be + After you have validated that your institutional email is correct, a request will then be made to the |project| admins in order to validate your account. After checking, that you hold a position in your university/research institute or laboratory, an admin of the platform will accept your request.