diff --git a/doc/user/faq.rst b/doc/user/faq.rst index 2e2bd074276c1844bbf7be1ab2bab1b24ab106ac..ab72a000b1bb4021ce75db6623f6bce005d302e3 100644 --- a/doc/user/faq.rst +++ b/doc/user/faq.rst @@ -262,43 +262,70 @@ list`_. What is a supervisor? --------------------- -A supervisor is a recognized person on the platform. The supervisor is generally a -person that holds a senior position in a laboratory/research institute. +A supervisor is a recognized person on the platform. The supervisor is +generally a person that holds a senior position in a laboratory/research +institute or company. Why do I need a supervisor to start using the |project| platform? ----------------------------------------------------------------- -A supervisor ensures that you belong to a research group and that you follow -the |project| platform terms of use. In order to register you need to specify -the username of a supervisor on the platform. After you have validated that your email -is correct, a request will then be made to him in order to validate your account. +Supervisors ensure you belong to a work group. They are institutionally +responsible that you follow the |project| platform terms of use. To +successfully register, you'll need to specify the username of a *currently +existing* supervisor on the platform. After you have validated your e-mail +address, a request will be made to such an user in order to confirm your +registration. Once the supervisor has confirmed your affiliation, your account +becomes active and you can use the platform. Re-activation is required after a +period of time (usually every year). -If your supervisor is not registered on the platform, please do tell him to register -on the beat platform and to make a request to become a supervisor. Once his account -is created, you will then be able to make a supervision request to him. +If your supervisor is not registered on the |project| platform, ask them to +register, and to make a request to become a supervisor (see text below). Once +their account is created, you will then be able to make a supervision request +to them. + + +My account got blocked for various reasons, how do I unblock it? +---------------------------------------------------------------- + +The procedure for re-activating your account is the following: + +* Go to the `sign in`_ page and follow the ``reactivation`` process or + directly click on the following link to `reactivate an account`_. +* Fill in the form: username, password (the ones used when creating your + profile), and supervisor username: any supervisor registered on the |project| + platform (note that it should be someone willing to supervise you). Please + refer to the paragraph above for why this necessary. +* Once the form is completed click on the ``Reactivation request`` button. +* An email will be sent to the supervisor who has a few days to accept your + supervison request. +* You will be informed if your supervisor has accepted or rejected your + application. +* If no information is given by the assigned supervisor, you will be allowed to + make a new supervision request after a few days. How do I become a supervisor on the |project| platform? ------------------------------------------------------------------ +------------------------------------------------------- -As stated above, a supervisor ensures that his supervisees belong to a research group and follow -the |project| platform terms of use. +As stated above, a supervisor ensures that their supervisees belong to a +research group and follow the |project| platform terms of use. To become a supervisor, there are two ways. * Sign up on the platform and `register as a supervisor`_. - After you have validated that your email is correct, a request will then be made to - the |project| admins in order to validate your account. After checking, that - you hold a position in your university/research institute or laboratory, an admin of the - platform will accept your request. - -* If your position has changed in your university/research institure or laboratory, please do contact us following the contact link on the main page. + After you have validated that your email is correct, a request will then be + made to the |project| admins in order to validate your account. After + checking, that you hold a position in your university/research institute or + laboratory, an admin of the platform will accept your request. +* If your position has changed in your university/research institute or + laboratory, please do contact us following the contact link on the main page. - A |project| admin will then check that you really hold a position and will turn - your account into a supervisor account in order to let you manage supervisees. + A |project| admin will then check that you really hold a position and will + turn your account into a supervisor account in order to let you manage + supervisees. .. include:: links.rst diff --git a/doc/user/links.rst b/doc/user/links.rst index 821b98b06328a7dded36524ac872f76458ca64b6..d1e213a0c464c8b82c330b0da24f21b7e68dea5b 100644 --- a/doc/user/links.rst +++ b/doc/user/links.rst @@ -34,6 +34,8 @@ .. _on request: mailto:beat.support@idiap.ch .. _register: https://www.beat-eu.org/platform/signup/ .. _register as a supervisor: https://www.beat-eu.org/platform/signup/?registration=supervisor +.. _reactivate an account: https://www.beat-eu.org/platform/blocked_user_reactivation/ +.. _sign in: https://www.beat-eu.org/platform/login/?next=/platform/ .. _available databases: https://www.beat-eu.org/platform/databases/ .. _publicly available experiments: https://www.beat-eu.org/platform/experiments/ .. _publicly available stored searches: https://www.beat-eu.org/platform/searches/